Privacy Policy and Investment Information

SOUN TRADE may collect information provided directly by the user during registration, account verification, payment, investment, support or withdrawal activity. The exact information collected may depend on the services used and any applicable verification requirement.

• Account information such as name, username, email address, telephone number and password credentials stored in protected form.
• Identity or verification information where required, including submitted documents, country, date of birth or verification status.
• Transaction information such as purchase amount, selected asset, selected duration, payment method, gateway reference, withdrawal request and account history.
• Technical information such as IP address, device type, browser, login time, security logs, cookies and pages used on the website.
• Communications sent to support, including issue descriptions, screenshots and transaction references.

User information may be used to create and maintain accounts, process eligible transactions, display portfolio activity, provide customer support, prevent misuse and improve the reliability of the platform.

• To register, verify and manage the user account.
• To process purchases, selected investment periods, maturity records, recurring distributions and withdrawals.
• To provide security notices, transaction updates, service messages and customer support.
• To investigate suspicious activity, prevent fraud, enforce platform rules and protect users.
• To maintain records, improve platform performance and comply with applicable obligations where required.

SOUN TRADE may use administrative, technical and security measures intended to protect account data. However, no online system can be guaranteed to be completely secure. Users are responsible for protecting their account credentials and using the official website and official support channels.

• Use a strong and unique account password.
• Do not share a password, OTP, PIN, private key or wallet recovery phrase with any person.
• Immediately contact support after noticing unauthorized access or suspicious activity.
• Verify payment and withdrawal details carefully before submitting a transaction.

SOUN TRADE is designed as a multi-asset platform. Available options may include cryptocurrency, stocks, indices and commodities. A user selects an available asset, enters an eligible amount, selects the available investment duration and chooses a supported wallet or payment method.

• Select an available asset such as Bitcoin, Ethereum, Solana, SOUN, NVIDIA, Gold, Silver, Oil or another option shown on the platform.
• Enter an amount within the minimum and maximum limits displayed for the selected option.
• Select the desired duration from the options made available for that investment.
• Review the selected asset, amount, period, estimated percentage and payment method before confirming.
• After successful confirmation, the investment may appear in the user's active plan and transaction history.

The user may be offered multiple duration options. The selected duration is saved with the individual investment and may determine the number of eligible recurring periods before maturity. Available duration options may include the following:

Maturity generally means the end of the selected investment duration or the completion of the configured number of periods. The platform dashboard may display the starting date, selected duration, completed periods, remaining periods and maturity status.

SOUN TRADE may display estimated percentage information for a selected asset and duration. Where configured, eligible recurring returns or dividends may be calculated and recorded every three days during the active duration.

• The percentage may remain the same for users selecting the same plan and duration, while the monetary result depends on the invested amount.
• Estimated return may represent a projected percentage for the selected period.
• Maturity return may represent the total percentage shown for the completed duration.
• A recurring dividend or return may be recorded according to the configured three-day schedule.
• Actual account values, completed periods and transaction records should be reviewed in the dashboard.

Available balances, recurring returns, completed investments or eligible sale values may be shown in the user's account. A withdrawal or sell request must be submitted using the official platform process and may be subject to verification, account status and applicable transaction requirements.

• The user must provide accurate payment or wallet information.
• A pending request may require review before completion.
• Incorrect destination information may delay or prevent successful processing.
• External banks, payment gateways or blockchain networks may apply their own charges or processing times.
• The transaction history should be retained as evidence of submitted and completed requests.

SOUN TRADE may share limited information with service providers that assist with hosting, payment processing, account verification, security, analytics, communications or customer support. Information may also be disclosed where required to protect users, investigate misuse or respond to a valid legal requirement.

SOUN TRADE should not sell personal information as a standalone product. Service providers should only receive information reasonably necessary for the service they perform.

Cookies and similar technologies may be used to keep a user signed in, remember preferences, protect sessions, measure website performance and identify technical errors. Disabling essential cookies may affect login or other platform functions.

Subject to platform requirements and applicable rules, a user may request access to certain account information, correction of inaccurate data, account closure or information about how their data is used. Some transaction, security or legal records may need to be retained after account closure.

• Request correction of inaccurate profile information.
• Request available information about the user account.
• Request account closure, subject to pending transactions.
• Ask questions about privacy and information handling.

Account, transaction, security and support records may be retained for as long as reasonably necessary to operate the platform, resolve disputes, prevent fraud, maintain financial records and meet applicable requirements. Information that is no longer required should be deleted, anonymized or securely archived where appropriate.

SOUN TRADE is not intended for a person who is not legally permitted to enter financial agreements in their location. A user is responsible for confirming that they meet the required age and eligibility conditions.

Cryptocurrency, stocks, indices and commodities may change in value. Users should understand the selected asset, duration, liquidity, maturity rules and possible losses before making a financial decision.

• Market value may increase or decrease.
• Past or estimated performance does not guarantee future results.
• Long-duration investments may remain active for an extended period.
• Users should not invest money they cannot afford to lose.
• Users remain responsible for their own financial decisions.

SOUN TRADE may update this Privacy Policy when platform features, security practices, payment methods, investment options or information-handling practices change. The updated version may be published on this page with a revised update date. Continued platform use after an update may indicate acceptance of the revised policy.

Users may contact SOUN TRADE support with questions about personal information, account access, investment duration, maturity, recurring distributions, payments, withdrawals or transaction history.